Buy2Day allows the cancellation of any product purchased under the following circumstances:
- In addition to our returns policy, you have the legal right to cancel your order if your order has not yet been processed, you may cancel your order by logging into my account. If your order has been processed and handed over for dispatch your order falls under the returns policy stated above. Please see the cancellation right section in our terms and conditions.
- Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45 days for the refund transfer to be completed.
Buy2Day holds the legal right to terminate any order in any of the below cases.
- Multiple orders placed for the same product at the same address, depending on the product category;
- Bulk quantity of the same product ordered;
- Invalid address given in order details;
- Any abuse or fraud used to place the order; or
- Any order placed using a technological glitch/loophole.
